4 WAYS TO ADDRESS NEGATIVE ONLINE REVIEWS
In today’s digital world, your online reputation is often the first thing that potential patients learn about you when searching for your name on the web. Yelp is among the most popular review sites for leaving dentists reviews and even one bad online review can cause a potential patient to have second thoughts about your dental practice.
Online reviews are so important that even if a dentist is referred by a friend or family member, most people will still look at Yelp reviews before deciding to make an appointment. In fact, a Yelp review may be even more trusted than a personal recommendation. At Branding Los Angeles, our dental reputation management team specializes in reputation management for dental practices and has helped dentists in a variety of ways.
To learn more about how you can improve your online reputation, schedule an appointment with our team below!
✓ The best timeline for responding to unhappy patients
✓ Maintaining HIPAA compliance
✓ The recommended length for a good response